Policies

Company Policies

Core Values

Quality

All of the Biological Therapies products use the highest quality ingredients and every step is taken to ensure quality assurance in all aspects of the manufacturing process.  Biological Therapies is a TGA licensed manufacturer with a license to manufacture parenteral and oral products.  The manufacturing facility and processes at Biological Therapies are regularly and thoroughly audited by the TGA.  This ensures that Biological Therapies is always up to date with the latest trends and requirements in manufacture.  This also ensures that all our customers get exactly what the label says, always the highest quality product without impurities.

Website Privacy

Personal information

Information provided through the Biological Therapies website will comply with Information Privacy Principles, i.e. collection of information must be lawful and fair, you are informed as to why the information is collected, the information is limited to the purpose for which it is collected and other than for legal reasons the information will not be disclosed outside Biological Therapies.

Under Australian Federal Law access restrictions apply to areas of this website that contain product or prescribing information. These areas are available only to registered Health Care Practitioners.

Biological Therapies only collects information through its website for the purpose of access to the Professional Area of its website.  This information is limited to your full name,  your qualification, your preferred username and password, the name of your practice or place of work, your email address and your practitioner provider number.  This information is collected to assure the validity of your credentials and is stored in a database to allow future access to the Professional Area of the website.

Your email address

Biological Therapies will only record your email address in the event that you send us a message by mail or email, or if you provide it during a telephone conversation with Biological Therapies. Your email address will only be used to allow us to contact you and will not be added to any mailing lists without your prior consent by way of a specific request by email or in writing.

Cookies (electronic data)

If you successfully access the Professional Area of this website, an electronic file called a cookie will be stored temporarily on your computer.  This cookie lets the computer hosting the website know that you are an authorised user of the Professional Area.  The cookie does not contain any personal information.  This cookie will be automatically deleted after two hours, or when you close your web browser, whichever is sooner.

Accessing your information

If you have any concerns, reservations, or wish to see what information we may hold on you, or you wish to change or delete your information from our database, you can contact us in any of the following ways:
By Telephone:   1800 06 3948 (Australia)   (61) 3 9587 3948 (International)
In Writing: Attention: Privacy Officer, Biological Therapies, Suite 5, 20-30 Malcolm Road (PO Box 702) Braeside VIC 3195 Australia.
By email:  (Click on the 3 dots ... to email us)